Our Data & Privacy Policy

Effective Date: 01-01-2024

"At Hire Intelligence, we are dedicated to maintaining the highest standards of data protection and privacy."

This policy outlines how we collect, use, store, and protect the personal and sensitive data of our clients and users. We utilise advanced data protection technologies to safeguard sensitive information, ensuring compliance with global data privacy standards.

 

  1. Data Collection

We collect personal and sensitive information from our users and clients during the course of our services, especially when utilizing our interview tools. This data may include:

Personal Information: Name, email address, contact details, job titles.

Interview Data: Video/audio recordings, interview responses, and any personally identifiable information (PII) captured during interviews.

Usage Data: Interaction data from the website and app, IP address, device type, and browser information.

Technical Data: Metadata generated during the recording and processing of interviews.

  1. Purpose of Data Collection

Data is collected for the following purposes:

To facilitate interview scheduling, recording, and transcription services.

To analyse interview data and generate insights for clients.

To improve the functionality and security of our services.

To comply with legal obligations and requests from public authorities.

  1. Advanced Data Protection Technologies

At HireIntel.io, we employ state-of-the-art data protection technologies to ensure the confidentiality and security of all client and user data, especially sensitive interview data.

End-to-End Encryption (E2EE): All sensitive data, including interview recordings, is encrypted at both the client side (before transmission) and server side (while stored). This ensures that data remains secure during transit and at rest.

Multi-Factor Authentication (MFA): Access to sensitive data is protected using MFA, requiring multiple forms of verification to enhance the security of user accounts.

Zero-Trust Architecture: We implement a zero-trust framework, ensuring that no user or device is automatically trusted without verification, even if they are within our internal network.

Artificial Intelligence (AI)-Driven Threat Detection: We leverage advanced AI-based algorithms to monitor and detect anomalous activities that could indicate potential breaches. Our systems continuously scan for threats, using predictive analytics to address security vulnerabilities before they are exploited.

Data Masking and Anonymization: Sensitive data is anonymized or masked when possible, ensuring that personally identifiable information is not exposed unnecessarily. This is particularly important when sharing data with third-party services or during analysis.

Blockchain Technology for Data Integrity: To ensure the integrity of data, we implement blockchain technology in certain contexts. This provides an immutable ledger of data access and changes, guaranteeing transparency and accountability.

Regular Penetration Testing: We conduct frequent security audits and penetration testing to identify and mitigate vulnerabilities. Our systems are continuously updated to ensure compliance with the latest security standards.

  1. Data Storage and Retention

All data is stored in highly secure data centres that comply with global standards such as GDPR, CCPA, and ISO/IEC 27001. We store data only for as long as necessary to fulfil the purposes outlined in this policy or as required by law. Upon expiration, data is securely deleted or anonymized to prevent re-identification.

  1. Data Sharing and Third Parties

We do not share or sell personal data to third parties, except in the following cases:

Service Providers: We may work with trusted third-party service providers to help facilitate our services. These partners are bound by confidentiality agreements and must comply with data protection regulations.

Legal Compliance: We may disclose data when legally required to comply with laws or respond to government requests.

Our third-party providers, if used, are thoroughly vetted to ensure they adhere to stringent data protection practices. We work exclusively with partners who comply with GDPR, HIPAA, and other applicable data privacy regulations.

  1. Your Rights

You have several rights concerning your personal data, including:

Access: You may request a copy of the personal data we hold about you.

Correction: You may correct any inaccurate or incomplete data.

Deletion: You may request that we delete your personal data in accordance with legal obligations.

Restriction of Processing: You may request that we limit the use of your data in certain situations.

Data Portability: You may request a copy of your data in a structured, commonly used, and machine-readable format.

  1. Contact Us

If you have any questions or concerns about this Privacy Policy or our data protection practices, please contact us at:

Email: privacy@hireintel.io

By using our services, you agree to the collection and use of your information as outlined in this Privacy Policy. We are committed to ensuring the safety and privacy of all your data.